North County Referral

a Business Networking Organization

 

COMPUTER INFORMATION TECHNOLOGY

Robin Healy


Robin Healy, Founder of Healy IT Works, is a California native and has lived in North San Diego County for over 25 years. She has raised her family here and currently enjoys sharing 4 grandchildren.

After 20 years as a Certified Pharmacy Technician and Pharmacy Buyer for both a hospital and a major home infusion pharmacy Robin headed back to school to officially embrace the world of Technology.

Robin graduated Cum Laude with a B.S. in Computer Applications and Networking and immediately went to work for a large real estate holding company in San Diego. Prudent system engineering allowed Robin to manage 19 locations located in 3 counties and including over 700 users with an IT staff of just two people. All services for mortgage, escrow and residential real estate agents and staff were served from a centralized co-location facility using Citrix thin-client technology.

Robin currently consults for business clients including but not limited to mortgage, real estate, online real estate education, and general business services. Visit www.healyitworks.com to benefit from Robin’s experience.

Address: Robin Healy
Local telephone: 760-525-5330
Email: robin@healyitworks.com
Website: http://www.healyitworks.com

Broadband Modem - usually provided by your cable or DSL company and is ready to connect to their network (WAN).

Router - Most routers in the world sit in homes and small offices and do nothing more than direct Web, e-mail and other Internet transactions from the local network to the cable or DSL modem, which is connected to the ISP and Internet. Sitting at the edge of the network, they often contain a built-in firewall for security, and the firewall serves all users in the network without requiring that the personal firewall in each computer be turned on and configured.

Firewall - A dedicated appliance (it may be a separate box or can be included in the router), or software running on a computer, which inspects network traffic passing through it, and denies or permits passage based on a set of rules. It is normally placed between a protected network (LAN) and an unprotected network (the Internet or WAN) and acts like a security gate to protect assets to ensure that nothing private goes out and nothing malicious comes in.

LAN - Local Area network e.g. inside your home or office

WAN - Wide Area Network e.g. multiple buildings or branch locations in different locations connected together

Businesses Computer Networking

Businesses use networking to connect their employees to one another and create a productive shared work environment. However, in their haste to get the network up and running, some businesses do not take the time to make sure all security measures are in place. Here are a few common network security mistakes:

1. Password use. Passwords are the simplest form of security. By leaving passwords blank or simple (i.e., password or admin), unauthorized users are practically invited to view sensitive data. Passwords are more secure when they contain both letters and numbers in a combination of upper-case and lower-case characters, and they should be changed periodically.

2. Lack of education. Educate users in the use of their software, especially with regard to e-mail, attachments, and downloads. They need to know exactly what kinds of threats are out there. Uneducated computer users are often those who fall victim to viruses, spyware, and phishing attacks, all of which are designed to corrupt systems or leak personal or company information to a third party without the user's consent.

3. No backups. Laziness is one of the biggest security threats. It's considerably more difficult to completely re-create a crippled system than it is to take the time to create proper backups. Create backups often, and do not immediately overwrite them with the next set of backups. In addition, make copies and keep them off-site in case of emergency.

4. Plug and surf. Unfortunately, computers are not designed to be connected to the Internet straight out of the box. Before a phone line, Ethernet cable, or wireless card is anywhere near a new computer, install a line of defensive software. Ideally, this should include virus protection, multiple spyware scanners, and a program that runs in the background to prevent malicious software from ever being installed.

5. Not updating. What good are all those virus and spyware scanners if they're not updated? It's crucial to update what are called the "virus/spyware definitions" every week. This keeps the scanners up-to-date to detect the latest malicious software.

6. Ignoring security patches. Security holes may exist in your operating system. No software is perfect. Once an imperfection or hole is found, it's usually exploited within a very short period of time. Therefore, it is imperative to install security patches as soon as possible.

7. Trust. Ads on the Internet have become devious and deceptive. They now appear as "urgent system messages" and warnings designed to scare users into clicking. As a rule of thumb, if a popup window contains an ad claiming to end popups, chances are it's a scam of some sort.

8. Not using encryption. Encryption is especially important when dealing with banking and credit cards. Storing and transferring unencrypted data is the equivalent of posting that data for everyone to see. If you're not comfortable implementing encryption technology, have an IT specialist assist you.

9. Trying to do it all yourself. Setting up a network, applying proper security measures, and downloading and installing software can be tricky. Large companies have IT departments. Small business owners should also ask for advice or even hire help. It's worth the extra cost.

10. Proper instruction. Security measures are most effective if everyone is aware of how the system operates. Give employees a brief overview of the security measures they're expected to follow.

 

Robin Healy

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